Industry
Retail
Client
Tesco
Tesco Induct 2.0 - Unifying Product Setup (F&F RMS Decomissioning)

Re-imagining how F&F Buyers and Merchandisers Set Up Products
As part of Tesco’s move away from RMS, Induct 2.0 reimagines how clothing products are created and manage. Product setup was previously fragmented across multiple systems, creating inefficiencies, duplication, and poor visibility. I led UX across this transformation, helping define and deliver a unified platform, bringing multiple tools into one seamless experience. The Challenge -Product journeys split across disconnected systems -Repetitive manual entry and inconsistent workflows -Limited visibility of product status and ownership -Strong dependency on RMS slowing change 👉 Result: fragmented experience, inefficient workflows, low user confidence My Role & Leadership Senior UX Designer (leading across discovery → delivery) -Led end-to-end UX design across key Induct 2.0 experiences -Acted as a UX strategy partner to Product and Engineering -Helped shape the vision of a unified platform -Drove user-centred decision-making across squads -Coached and collaborated with designers across the work Key collaborators Design Management, Product, Engineering (wider Teams based in India), Design (Deb and Shivani) Business stakeholders: F&F Buyers and Merchandisers anbd Supply Chain Approach: I led a full end-to-end UX process grounded in research and systems thinking. Innovation and AI Exploration: Alongside core UX delivery, I explored how AI and tools like Lovable could accelerate design and prototyping: Rapidly generated high-fidelity concepts from structured prompts Used AI to stress-test flows and edge cases early Reduced design iteration time while maintaining quality and coverage Research: Interviews with suppliers + internal users to uncover behavioural pain points Service design: Mapping the full product lifecycle beyond screens Strategy: Defining how multiple tools could be unified into one experience Design: Creating intuitive flows, prototypes, and scalable UI patterns Testing: Iterating through concept testing and usability feedback Delivery: Collaborating through build to ensure feasibility and consistency Key Experiences Dashboard: Creating Visibility & Control Designed a central dashboard to replace fragmented tracking across tools. Surfaced status, ownership, and required actions Reduced dependency on manual chasing and updates Provided a clear entry point into the product lifecycle Product Page: Single Source of Truth Reimagined the product page as a unified view of all data and workflows. -Consolidated attributes, enrichment, and workflow stages -Simplified complex backend structures into logical groupings -Reduced duplication and cognitive load







